Customer Transformation


Customer Transformation Consultant

Are you looking for a challenge? Do you want to work in a dynamic and innovative environment? Join Capgemini Invent, the strategic consulting and digital transformation unit of the Capgemini Group!

frog Customer First Overview:

As an integral part of frog Customer First community within Capgemini Invent, you will help our clients towards transformations related to digital marketing, CRM and e-commerce strategy, as well as commercial and attention models, customer experience, brand and content. We are looking for Consultants and Senior Consultant with experience in technology transformation projects on these areas.

Main Responsibilities:

  • Work closely with the client to define requirements with the client;
  • Define the strategy to be followed in implementations;
  • Define AS-IS, define requirements, manage expectations and needs;
  • Defend and present the outlined solution to the clients.


  • Bachelor's degree in Business Administration, Marketing or similar;
  • Up to 2 years of experience in strategic consultancy for a Consultant role
  • Up to 5 years of experience in strategic consultancy for a Senior Consultant role
  • Knowledge of the development and implementation of CRM systems;
  • Knowledge of commercial and/or attention models;
  • Knowledge of strategy definition for digital channels, omnichannel and e-commerce;
  • Knowledge of technologies around e-commerce platforms;
  • High or native level of competence in Spanish and English (at least C1);
  • Willingness to travel.

Desirable Requirements:

  • Business and results oriented mindset;
  • Solid interpersonal and teamwork skills;
  • High degree of skills in presentation and experience in presenting results to high directives and CxOs in the organizations;
  • Experience managing teams.


  • Madrid or Barcelona.

At Capgemini Invent we create the leaders of tomorrow, are you ready to take this next step with us?

Cookies settings were saved successfully!