Automotive &amp; Mobility

Communications

Consumer Products

Financial Services

Healthcare

Media

Retail

Social Impact

Technology

Brand Strategy, Design &amp; Performance

Client Collaborative

Connected World

Content &amp; Asset Management

Corporate Venture Building

CX Strategy, Design &amp; Performance

DesignOps

Engage at the Edge

Growth Strategy

Industrial Design

Innovation Strategy

Membership &amp; Loyalty

Organization Design

Product Design &amp; Build

Product Design &amp; Delivery

Service Design

Startup Growth

Sustainability

frog-cap-invent-logo

frog-Cap-Invent-logo

global

france

Cooling Perishables Without Electricity

A below-ground cooler empowers entrepreneurs and protects products

Cooling PerishablesWithout Electricity

24_frog_bud_cooler_header

24_frog_Bud_Cooler_header

Sustainable innovation

24_frog_bud_cooler_video_cover

24_frog_Bud_Cooler_video_cover

normal

The goal of this collaboration was to assemble a multi-disciplinary team and work with partners (Capgemini Engineering and various local tradespeople) to design and deliver a cooling system that does not need power.

Challenge

Methodology in the making

We updated the “Zeer Pot” technique (clay pot evaporation) with an underground thermal section, an above-ground system that promotes air flow and a swatch of solar cloth for more cooling applications.

Solution

Low-tech and modular

The cooler was successfully tested with locals in a Moroccan village, leading to a better understanding of the real needs of targeted populations and inspiration that feeds our ambition.

Outcomes

Driving social impact

Project highlights

Playing it cool

24_frog_bud_cooler_process

24_frog_Bud_Cooler_process

24_frog_bud_cooler_2

24_frog_Bud_Cooler_2

24_frog_bud_cooler_4

24_frog_Bud_Cooler_4

24_frog_bud_cooler_3

24_frog_Bud_Cooler_3

Our low-tech solutions prove frugal and accessible products need not sacrifice quality and efficiency. 

sustainability-3

Low-tech to no-tech

Putting Atmospheric CO2 to Work

Fostering Virtual Collaboration for A Global Conference - UNICEF

Inspiring tomorrow’s shopping innovations

A Testing Ground for the Future of Retail

24_case_study_cornershop_header

24_Case_Study_CornerShop_Header

Testing new ideas

24_case_study_cornershop_2

24_Case_Study_CornerShop_2

How CornerShop solves the retail innovation pain points  

From initial idea to super scale 

24_case_study_cornershop_infographic_desktop_v2

24_Case_Study_CornerShop_infographic_desktop_v2

24_case_study_cornershop_infographic_mobile_v2

24_Case_Study_CornerShop_infographic_mobile_v2

A crucial tool for learning about new technologies but lacking real-world context around customer interest and staff ability to understand and operate.  

Lab testing

A safe and flexible environment for real-world testing where we can validate learnings and iterate fast to discover exactly what and how we would test in a full store.  

CornerShop

Allows the new product, experience or service to be tested across different store types and locations, and to explore live interactions with store systems and processes. 

Pilot Stores

Once customer need, operational process and technology across all major variations have been validated, scaling can prove the business case and realize the value. 

Scale

The increasing acceleration of   technology and consumer’s demand for more from their instore experiences is forcing retailers and brands to strive for increasingly innovative ways to engage with their customers. We wanted to find a way to help our clients take risks. 

Striving for change

In a retail context, taking risks means rapid test and learn cycles, as well as identifying strong signals to give the confidence to move new ideas and technologies faster through the innovation funnel. CornerShop is a pop-up retail space solution that enables us to play safely with risk.

Taking risks

Since we first opened our doors, we’ve helped clients understand consumer needs by testing and learning across multiple live pop-ups, imagining and building and testing unique experiences—ranging from true frictionless shopping to connected packaging and clothing.

Open for business

Outcome

Accelerating positive innovation 

24_case_study_cornershop_portrait-3imagesmodule

24_Case_Study_CornerShop_portrait-3imagesmodule

24_case_study_cornershop_5_v2

24_Case_Study_CornerShop_5_v2

24_case_study_cornershop_4

24_Case_Study_CornerShop_4

Five concepts we have tested in Cornershop 

What we're learning 

24_case_study_cornershop_concept5_v3

24_Case_Study_CornerShop_concept5_v3

24_case_study_cornershop_concept3

24_Case_Study_CornerShop_concept3

24_case_study_cornershop_concept4_v2

24_Case_Study_CornerShop_concept4_v2

24_case_study_cornershop_concept1_v2

24_Case_Study_CornerShop_concept1_v2

24_case_study_cornershop_concept2_v2

24_Case_Study_CornerShop_concept2_v2

<a href="https://www.frog.co/contact">Get in touch today</a> to learn how we can help you deliver the future of retail.

frog_icon_abstrac_retail

frog_icon_Abstrac_retail

Meeting the evolving needs of retailers and brands

Designing a Frictionless Future for Dunkin’ Customers

Re-inventing the Urban Neighborhood Sports and Entertainment Experience

How CornerShop solves the retail innovation pain points  

The missing piece of the puzzle

Inventing Tomorrow's Bank Through Innovation

Powering up a dedicated in-house innovation and acceleration center

23_frog_fr_bnp_paribas_header

23_frog_fr_BNP_Paribas_header

Inventing tomorrow's bank

23_frog_fr_bnp_paribas_02_2

23_frog_fr_BNP_Paribas_02_2

23_frog_fr_bnp_paribas_01_2

23_frog_fr_BNP_Paribas_01_2

New forms of work contracts have emerged, such as "task-based" contracts, facilitated in particular by platforms like Uber or Deliveroo. The BNP Paribas innovation team wanted to better understand this target clientele to be able to imagine the new products or services it could develop for this type of worker. To get to know this growing trend, the two teams from DITA and frog created a series of personas and analyzed the factors driving the emergence of this trend. This process also included interviews with Uber employees, and the study of competitors from BNP Paribas and other brands. Together, these studies provided a picture of the potential impact of the gig economy, and were followed up by a sprint to develop a relevant strategy.

Exploring the gig economy

New face of work

Chatbots are everywhere, present on virtually every site. BNP Paribas already had its own chat solution, but wanted to improve its performance. They wanted a clear strategy and a new solution, in line with the customer journey and qualitative user experience it was keen to offer. The timing was right for this, as it coincided with the emergence of technologies such as ChatGPT, whose potential in this area is immense. Stakeholders built a nine-week sprint program and imagined several scenarios; eight of these potential ideas were further analyzed: their viability, desirability and feasibility. Finally, prototypes were co-constructed by all stakeholders, providing BNP Paribas with a complete strategy and a set of potential options.

Elevating the use of bots

Streamlining services

In a competitive context where banking and non-banking players are launching their own cashback programs, BNP Paribas wanted to develop its own program, with the aim of attracting and retaining its customers as well as providing them with added value, enabling them to micro-save and treat themselves. The DITA innovation team and frog defined a strategy for the program, designed the customer journeys, built the MVP and tested the solution with BNP Paribas employees. In just 10 months, the Mes Extras program was launched on the market, and now offers automatic discounts from privileged partners to over 280,000 customers.

Launching a cashback program

User perks

Three avenues of exploration

23_frog_fr_bnp_paribas_cover

23_frog_fr_BNP_Paribas_cover

Personal Finance One Text at a Time - Charlie

Rebranding Human-Centered Banking

connected-world-case-study-grid3-2

connected-world-case-study-Grid3

How AI-powered connected products are enabling Purina to grow their business for good  

Transforming Pet Care with AI

purina-petivity-smart-litter-box-monitor-header-1

Delivering a first for Purina

purina-petivity-smart-litter-box-monitor-01

Purina acquired IP related to cat health monitoring that they wanted to incorporate into their first connected ecosystem offering. To be successful, the offering needed to be worthy of the Purina brand, meeting security, performance and pricing expectations of their customers, while also being a viable business. Purina needed a partner to guide them through the complex business and technical challenges associated with the journey to commercialization.

Orchestrating a business and technology transformation 

We applied our convergent design approach bringing a multidisciplinary team together to iteratively refine a solution that is viable as a business, desirable to consumers, technically feasible and sustainable. This resulted in delivering a cohesive connected system that allows hardware, software and AI to work together with a minimum carbon footprint; a new business, pricing and operating model that delivers value to Purina; and a delightful user experience that pet parents love.

Iterative convergent design

As a trusted business and technology transformation partner, we empowered Purina to focus on what they know best—pets and the people who care for them—while enabling Purina to successfully launch their first connected offering in less than two years. This has given Purina a powerful new direct connection to their consumers, opening up new sales channels and revenue models. More importantly, it has given pet parents peace of mind. Pet parents are celebrating the system with <a href="https://www.petivity.com/products/smart-litterbox-monitor" target="_blank">positive reviews</a> and crediting Petivity for saving their cats' lives.

Ready for launch

Innovation at scale

The Petivity Smart Litter Box Monitor is elegant in its apparent simplicity. But a lot of complex challenges were overcome to arrive at the ability to distinguish between multiple cats while protecting user privacy, keeping the user experience streamlined and hitting an aggressive price point. For example, it was crucial that the device didn’t require the use of intrusive cameras, Radio Frequency Identification (RFID) chips or special collars. 

purina-petivity-smart-litter-box-monitor-02

Activating the power of AI

Providing insights while protecting privacy

purina-petivity-smart-litter-box-monitor-03

purina-petivity-smart-litter-box-monitor-04

purina-petivity-smart-litter-box-monitor-07

purina-petivity-smart-litter-box-monitor-08

purina-petivity-smart-litter-box-monitor-05

purina-petivity-smart-litter-box-monitor-06

Crafting the perfect user experience

For ALL users—pets and humans

purina-petivity-smart-litter-box-monitor-cover-12-56-16

purina-petivity-smart-litter-box-monitor-cover 12.56.16

We are proud to have helped Purina bring their first connect system to life and realize a decades-long ambition to deliver AI-powered connected product experiences to their customers.  

	Global		EN
	France		FR

	Global		EN
	France		FR

Innovation Strategy

Our Studios

Careers