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Sustainability

Putting Atmospheric CO2 to Work

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Aircapture’s system sequesters CO2 from ambient air and puts it directly into commercial use

Putting atmospheric CO2 to work

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Reinventing the carbon economy

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Clearing the air

We’re proud of our partnership with Aircapture and look forward to developing many more innovative solutions in the fight against climate change.

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Creating and scaling a circular carbon economy 

Build intelligent offerings, ecosystems and transformational solutions with frog.

Discover the New Connected World Offering

outline

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Using Data for Reliable Power Generation 

Breathing Life into Lumen

Bolstering Volvo Group’s data capabilities to provide customers with intelligent new offerings

Harnessing Data for Leaner and Greener Future of Mobility

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Volvo and frog put customers first

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Looking ahead, Volvo Group knew it had to find new ways to support its customers as they navigate the changing automotive and transportation landscape. Volvo Group set its sights on routing customer data into useful mobility solutions for their customers and serving them through a differentiated customer experience. Realizing the need for an intelligent products and services ecosystem, Volvo Group teamed up with frog, Capgemini and Microsoft to establish a world-leading data and analytics service.

Connecting Data and Customer

Challenge

The multinational team set out to uplift Volvo Group’s data and analytics capabilities to obtain actionable insights to help Volvo customers unlock added value out of their mobility solutions. Enabled by its new data platform and capabilities, Volvo Group was able to create a new business model that would shift their customer relationships from ad-hoc problem-solving support to long-term business optimization partnerships. With the advisory model, Volvo customers gain access to an evolving ecosystem intended to provide them with enhanced support and recommendations aimed at improving their operations and user experience.

From Manufacturer to Advisor

Solution

Transforming from ad-hoc problem-solving support to long-term partnership and connected solutions provides Volvo Group's customer with value and peace of mind in their business optimization journeys. The beneficial customer outcomes include: • Savings through efficiency improvements in daily operations, e.g., fleet management, logistics and e-truck charging optimization • Reduction of CO2 emissions • Improvements in driver satisfaction At the same time, it advances Volvo’s servitization goals, helping them stay ahead of the curve by bringing a complete service offering to the market.

Value. Ease. Peace of mind.

Outcomes

Project highlights

Creating a data-driven customer experience 

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As a result of the initial pilots, Volvo has seen a + 40 pts increase in data reports take rate—from 35% to 75%.

A Better Customer Experience

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Transforming Pet Care with AI

Decarbonizing Trucking with Hydrogen

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“Working with the frog team to bring Lumen to life has been an exceptional experience. Their passion towards building and creating new products is unparalleled. We were continuously impressed by their thinking process, creative, consumer-centric design and team work.”


Lumen is an innovative device that measures metabolism with a single breath, helping to personalize a user’s nutrition plan based on real-time physiology and long-term health goals. frog helped the Israeli start-up bring Lumen to life, developing the product and user experience that launches as a crowdfunding campaign in July 2018.

The founders of Lumen approached frog to articulate a UX concept to support their hypothesis for a fast and accessible method for gathering real-time metabolic data. After they arrived at a component architecture, frog refined product concepts while exploring a design language and volume layouts within a series of prototypes.


From Concept to Prototype

frog developed a User-Centered Framework and Design Research “Boot Camp” curriculum to aid the Lumen team in learning to systematically evaluate product concepts directly with target users. The insights generated by user research guided their selection of a final product concept  for Lumen.


A Venture Design Approach

frog refined Lumen into a premium luxury object, designing details like lit graphics to bring the analysis process to life and a magnetic chrome cap to protect the air inlet and communicate product quality. frog’s detail engineering supported the development of working prototypes that were used to test the Lumen experience with beta users.

Luxury in the Details

At the end of the Lumen program, frog delivered an appearance model with final materials, a mechanical prototype to test the product assembly and a set of mechanical construction and design guidelines to inform the supplier on how to realize the series of working prototypes.

Vision Delivered

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Lumen asks frog to design a beta metabolism measurement device to test the user experience vision

May 2016

July 2018

Lumen will be available to ship to backers

January 2019

Lumen has received $1,768,600 in pre-orders from 7,770 people on Indiegogo.

Connecting CO2, metabolism and wellness for elevated insights

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Insight with every breath

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To support their hypothesis for a fast and accessible method for gathering real-time metabolic data, Lumen needed an articulated UX concept as well as component architecture, refined product concepts, a cohesive design language and volume layouts. 

From concept to prototype

frog developed a User-Centered Framework and Design Research “Bootcamp” curriculum to aid the Lumen team in learning to systematically evaluate product concepts directly with target users. The insights generated by user research guided selection of a final product concept for Lumen.  Luxury in the details frog helped refine Lumen into a premium luxury object, designing details like lit graphics to visualize the analysis process, as well as a magnetic chrome cap to protect the air inlet and communicate product quality. Detailed engineering supported the development of working prototypes that were used to test the Lumen experience with beta users.

A venture design approach

At the end of the Lumen program, frog delivered an appearance model with final materials, a mechanical prototype to test the product assembly and design guidelines to inform the supplier for production. Since the launch, frog continues to support Lumen’s evolution, leveraging Behavioral and Experience Design to maximize engagement and health outcomes.

Vision delivered

Breathing fresh air into health tech 

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frog is unmatched in the industry for our ability to bring a collage of contingent capabilities to our clients, and we’re proud to lead the way when it comes to bringing to market intelligent products and service ecosystems. 

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Peer reviewed and published

Revolutionizing Testing at the Point-of-Need  – MeMed

How AI-powered connected products are enabling Purina to grow their business for good  

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Delivering a first for Purina

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Purina acquired IP related to cat health monitoring that they wanted to incorporate into their first connected ecosystem offering. To be successful, the offering needed to be worthy of the Purina brand, meeting security, performance and pricing expectations of their customers, while also being a viable business. Purina needed a partner to guide them through the complex business and technical challenges associated with the journey to commercialization.

Orchestrating a business and technology transformation 

We applied our convergent design approach bringing a multidisciplinary team together to iteratively refine a solution that is viable as a business, desirable to consumers, technically feasible and sustainable. This resulted in delivering a cohesive connected system that allows hardware, software and AI to work together with a minimum carbon footprint; a new business, pricing and operating model that delivers value to Purina; and a delightful user experience that pet parents love.

Iterative convergent design

As a trusted business and technology transformation partner, we empowered Purina to focus on what they know best—pets and the people who care for them—while enabling Purina to successfully launch their first connected offering in less than two years. This has given Purina a powerful new direct connection to their consumers, opening up new sales channels and revenue models. More importantly, it has given pet parents peace of mind. Pet parents are celebrating the system with <a href="https://www.petivity.com/products/smart-litterbox-monitor" target="_blank">positive reviews</a> and crediting Petivity for saving their cats' lives.

Ready for launch

Innovation at scale

The Petivity Smart Litter Box Monitor is elegant in its apparent simplicity. But a lot of complex challenges were overcome to arrive at the ability to distinguish between multiple cats while protecting user privacy, keeping the user experience streamlined and hitting an aggressive price point. For example, it was crucial that the device didn’t require the use of intrusive cameras, Radio Frequency Identification (RFID) chips or special collars. 

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Activating the power of AI

Providing insights while protecting privacy

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Crafting the perfect user experience

For ALL users—pets and humans

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We are proud to have helped Purina bring their first connect system to life and realize a decades-long ambition to deliver AI-powered connected product experiences to their customers.  

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Unlocking Petivity’s value 

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IoT, data and sensors take the guesswork out of generator brush health and maintenance

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IoT Meets the Power Plant

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Brush replacement involved intricate inspection to assess key features which, if missed, could lead to fires, offline generators or slowed electricity flow. This meant locating and inspecting as many as 200+ brushes per generator.   

Saying no to complexity

Our experts invented a novel sensor that understands and communicates details like brush length, in real time, to a custom hub, alerting when brushes need to be changed. Now, there’s no longer a need for manual inspections. Setting sights on sensors The sensor measures many other data points of the generator’s operation, alerting users to out-of-range parameters. This helps teams manage generator performance and address issues before they become catastrophic.

Engineering that solves

Today, Cutsforth’s customers can remotely monitor brush and generator health, enabling maintenance teams to proactively manage service and resource needs.  

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