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Translating breakthrough science for personalized care

Unleashing CRISPRfor the Greater Good

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From discoveries to patients

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Mammoth sought to create CRISPR-powered diagnostic devices with the versatility to detect multiple pathogens at once, while remaining low-cost, simple and portable for use in homes and at the Point-of-Care (POC).  This meant translating foundational scientific discoveries into a wide range of beautifully crafted, trusted and accessible products with unique solutions for integrating technical elements.

Translating innovation 

Challenge

frog helped Mammoth conduct multiple rounds of user research to discover patient and practitioner needs. Prototype devices were built around how real people use diagnostics and POC workflows. This data informed everything from devices’ workflows, physical and digital features, engineering architecture, to formal expression of brand identity.

Prototyping user research

Solution

By setting a clear direction for teams to follow, frog helped enable Mammoth’s vision to democratize lab-quality diagnostics. Together, we defined a set of north star products and brand strategy in the healthcare space, making its  ambition clear for both the product teams and potential partners. 

A path to products

Outcomes

Project highlights

From lab to lap

How two compact CRISPR-tech devices can unlock  personalized care across the testing spectrum 

Two progressive prototypes

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To learn more about Mammoth's innovations, visit <a href="https://mammoth.bio" target="_blank">mammoth.bio</a>.

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Inspiring, progressive biotech

Revolutionizing Testing at the Point-of-Need  – MeMed

Bringing Innovative Med-Tech to Market with Ambu

Inspiring tomorrow’s shopping innovations

A Testing Ground for the Future of Retail

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Testing new ideas

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How CornerShop solves the retail innovation pain points  

From initial idea to super scale 

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A crucial tool for learning about new technologies but lacking real-world context around customer interest and staff ability to understand and operate.  

Lab testing

A safe and flexible environment for real-world testing where we can validate learnings and iterate fast to discover exactly what and how we would test in a full store.  

CornerShop

Allows the new product, experience or service to be tested across different store types and locations, and to explore live interactions with store systems and processes. 

Pilot Stores

Once customer need, operational process and technology across all major variations have been validated, scaling can prove the business case and realize the value. 

Scale

The increasing acceleration of   technology and consumer’s demand for more from their instore experiences is forcing retailers and brands to strive for increasingly innovative ways to engage with their customers. We wanted to find a way to help our clients take risks. 

Striving for change

In a retail context, taking risks means rapid test and learn cycles, as well as identifying strong signals to give the confidence to move new ideas and technologies faster through the innovation funnel. CornerShop is a pop-up retail space solution that enables us to play safely with risk.

Taking risks

Since we first opened our doors, we’ve helped clients understand consumer needs by testing and learning across multiple live pop-ups, imagining and building and testing unique experiences—ranging from true frictionless shopping to connected packaging and clothing.

Open for business

Outcome

Accelerating positive innovation 

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Five concepts we have tested in Cornershop 

What we're learning 

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<a href="https://www.frog.co/contact">Get in touch today</a> to learn how we can help you deliver the future of retail.

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Meeting the evolving needs of retailers and brands

Designing a Frictionless Future for Dunkin’ Customers

Re-inventing the Urban Neighborhood Sports and Entertainment Experience

How CornerShop solves the retail innovation pain points  

The missing piece of the puzzle

Leveraging real-time insights and optimizing processes with the People Data Centre

Creating Consumer Insights at Scale

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State-of-the-art analytics 

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Unilever’s data was being provided and analyzed by different suppliers, they wanted to pivot to in-house data infrastructure as a way of saving resources and generating additional value.

In-house data powerhouse

Following an insights and market research phase, our approach was to start small with pilots in selected markets to demonstrate value, before expanding to multi-functions and multi-markets.

A collaborative drive

By collating data from multiple sources and leveraging a global data science capability, the PDC delivers unparalleled insights and is the heart of Unilever's consumer-centric digital revolution. 

Consumer-centric at heart

Understanding wants and needs

The PDC was developed as a service  to help brands within Unilever go to market using the three core categories of digital marketing, advanced analytics and technology. We achieved this with four supporting pillars:

Building the service pillars of the PDC 

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Unilever estimate they’re currently saving <a href="https://www.capgemini.com/gb-en/solutions/people-data-centre/" target="_blank">30 million euros a year</a>. This means the PDC is half the cost of traditional consumer intelligence—and delivers insights twice as fast.

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Exponential knowledge processing 

Transforming Pet Care with AI

Pioneering Mobility Solutions with Data Transformation

Deepening Customer Engagement with IKEA Retail

frog and IKEA Retail (Ingka Group) worked together to transform an underutilized customer club into a core part of its customer engagement strategy

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Creating a more rewarding experience  

How does it work? 

Collecting reward keys 

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IKEA saw that their customer club had potential to engage more members, in more meaningful ways. They wanted a new rewards concept that would activate support and recruit members towards the highest form of engagement—their home furnishing project journeys.

Growing IKEA Family’s impact 

frog collaborated with IKEA to research, design and create a global rewards framework operating as a consistent way of rewarding customers across every country, whilst offering local countries flexibility to adjust.

Transforming engagement-driven loyalty 

After trials in Sweden and Spain, reward keys from IKEA Family has launched in Portugal, Italy and Australia. Work continues with frog to boost deployment to 27 markets, ensuring customers globally can benefit from a more rewarding experience.

Substantial growth, increased engagement 

Delivering at scale

IKEA’s expansion of the reward keys program shows confidence in the potential transformation to drive its membership engagement strategy forward and deepen relationships with customers.

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