Director - Head of Consumer Strategy Team

Why join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.  We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice.

frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

Your role

Within the  Innovation, Strategy and Design Practice at frog, you will be joining the Growth and Innovation Strategy Team.    We define growth strategies, create inspired innovation portfolios and develop products, services, and experiences that create sustainable, profitable growth for our clients.

As a team we seek to create the most potent strategy and innovation practice on Earth.  You will be working alongside Commercial Strategists and Technology Strategists.  We have a bold future ahead of us as we continue to partner with customer-centric enterprises to drive sustainable growth, while harnessing the power of innovation, design, data and technology.  We’re inventing the future by delivering market-defining business models, products, services, and brand engagements.

We are looking for an Director to Lead our Consumer Strategy team.   We’re looking for someone who wants to help set the growth and innovation agendas of our clients, with the ability to think strategically and creatively, and with experience and passion for moving beyond strategy into developing and expressing new products, services and business models.  You should be self-propelled by relentless curiosity, resourceful in scouring the world for insight and comfortable in a fast-paced environment. You should have extensive experience generating powerful consumer insights, developing breakthrough innovation solutions and crafting new product/service concepts for companies across a range of industries.  You must be excited about working as a cross-disciplinary team in search of holistic solutions.

Your Responsibilities

As a Consumer Strategist in our Growth Strategy & Innovation team, you would be responsible for:

  • Challenging and shaping client growth and innovation strategies, championing the consumer,
  • Framing portfolio strategies based on strategic and consumer insight,
  • Leading the development and design of new product, service and experience ideas,
  • Stimulating and inspiring cross-functional teams – both internally and externally,
  • Presenting key deliverables to senior executives with our clients’ organizations
  • Providing strategic counsel to your clients’ senior leadership teams,
  • Generating and converting new business opportunities with existing clients,
  • Contributing to the firm’s new business and thought leadership activities.

As the Head of the Consumer Strategy Team, you will also:

  • Manage and build the current team
  • Lead the future development and growth of the team

You would have daily contact with executives at FTSE 100 companies, and as a result be exceptionally capable at rapid problem solving, and nurturing relationships with client partners.  You would be responsible for working with cross-functional project teams and working closely with Commercial Strategy Directors across all projects.


You should ideally have a graduate degree and strong experience working in the field of innovation – for an innovation consulting firm, a design firm or within a corporate innovation team.

You should also have significant experience leading a cross-functional team and collaborating with clients and external partners. You shall be a lateral thinker, adept at uncovering the themes and critical pieces of information that can spark game-changing innovations. You should be self-propelled by restless curiosity, resourceful in scouring the world for insight, comfortable in a highly charged idea-centric environment, fascinated with changing the world, able to move seamlessly from high altitude thinking to the tangible and practical.  You should be the most creative and restless member of whatever company you’re currently working for.

You shall be able to demonstrate the following characteristics:

  • Powerful Storytelling. You should have an intuitive ability to represent complex concepts in a clear, concise and compelling way.
  • Presentation Skills. You should be experienced presenting to senior executives and large audiences, both formally and informally.
  • Creative Sensibilities. You should have a well-honed aesthetic appreciation, and experience working with creative teams across a range of disciplines and deliverables.
  • Diverse Experience. You will depth in 1-2 sectors or categories, but you should be able to demonstrate a range of category experience and feel comfortable working across sectors.
  • Contagious Passion. You should see and be inspired by disruptive innovation and transformational ideas, and be able to stoke the fires of those around you.
  • Considered Opinions. You should be able to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction.
  • Inspirational Leadership. You should be able to inspire a team working for you to push for excellence and deliver bold, fresh thinking.

Equal Opportunities at frog

frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.

About Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses.

Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Get The Future You Want

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

More information is at available at:

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