Customer Transformation

Public Sector Director

Why join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.  We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.

What you will be doing

We are seeking a Director level candidate to join the team to strengthen our frog go to market in Public Sector.

You will be part of the frog extended leadership team and you’ll help drive our go-to-market plans, growth strategy and shape our offers in this space. You will also be responsible for supporting the growth of our people, in particular our user research and service design capability for Public Sector, and lead sales and delivery work with new and existing clients.

You’ll generate new business/sell and deliver in excess of £2m per annum of management consulting work.

An overview of the role

This role is an exciting blend of management consulting leadership skills plus experience in user research and service design. You’ll be asked to:

  • Support the development of frog Public Sector growth across Central Government clients
  • Shape frog offers and propositions that support Public Sector Go To Market
  • Work with frog and Capgemini Invent Public sector leadership to lead our response to specific opportunities across Public Sector
  • Work with our recruitment team to hire new consultants with an interest in public sector; with an initial priority on user researchers and service designers familiar with GDS
  • Lead the delivery of quality consulting work that meets client commercial and strategic objectives
  • Engage clients to successfully influence long-lasting change

What we look for

An ideal fit for this role will bring many of the skills, experience and attributes below:

  • Experience in product development and/or customer experience design
  • Experience in further frog competence(s) desirable, e.g. digital marketing, eCommerce, service design
  • Strong experience within a management consulting firm
  • Experience leading programme delivery across the UK Public Sector, particularly Central Government
  • Experience in leading sales pursuits within Public Sector, including experience shaping DOS responses
  • Experience in leading teams in delivery and offer development
  • Proven ability to develop lasting relationships with senior level clients
  • An understanding of the challenges of designing for digital, Government Digital Standards and the drive to proactively identify and implement improvements to the way we work
  • Familiarity with specific government departments, e.g. NHS, HMRC, Home Office, DWP, Defra, MOD a plus

Application Instructions

As part of your application, please include a link or PDF of your portfolio of recent work, highlighting your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio.

Equal Opportunities at frog

frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

frog is a global business with teams working from every corner of the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.

Make Your Mark

About Capgemini Invent

As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses.

Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.

Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

Get The Future You Want

In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

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