
Consultant CX Strategy, frog, part of Capgemini Invent
Rubina Brouns is a Consultant specializing in strategic marketing, customer and organizational transformation. She helps organizations translate strategy, human insights and AI technologies into practical solutions that improve how people work and engage. Combining insights with service design, workflow design, use cases, and co-creation, Rubina designs future-fit experiences and ways of working that align business objectives with user needs for better outcomes. Her focus is on enabling meaningful adoption, accelerating transformation and delivering scalable impact.
Rubina Brouns is a Consultant specializing in strategic marketing, customer and organizational transformation. She helps organizations translate strategy, human insights and AI technologies into practical solutions that improve how people work and engage. Combining insights with service design, workflow design, use cases, and co-creation, Rubina designs future-fit experiences and ways of working that align business objectives with user needs for better outcomes. Her focus is on enabling meaningful adoption, accelerating transformation and delivering scalable impact.
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