Associate Design Director (Senior Manager level)

Working hours: 40 hours

Experience: senior

Your opportunities as job title at Capgemini Invent

What will you be doing?

This is a leadership role at frog. You are expected to help frog grow its reputation, business and people through Project Leadership, Business Development and Discipline Leadership.

Project Leadership:

You will have primary responsibility for project delivery as a day-to-day engagement leader (sometimes with Director, Senior Director or VP oversight on larger, more complex programs), and guide teams of designers, strategists, business or transformation consultants, technologists, and program managers. You will build, develop, and maintain relationships with clients while advising and supporting the frog project team with leadership and hands-on engagement. You will work across every stage of the project lifecycle to ensure that outcomes and deliverables are sensitive to both the needs of users and our clients’ businesses. You will chart a path forward together with your project team, even when information is ambiguous and the project challenging. You should be eager to involve and collaborate with clients in the creative process, highly responsive to feedback, and excited to present your team’s ideas in front of executives.

On a typical project you will:

Lead a project team to achieve the highest level of performance without compromising timelines and team harmony.

Set quality standards, with a deep understanding of the client’s goals, business requirements and constraints, for qualitative foundational & evaluative research, insight articulation, experience model development (e.g., customer journeys, behavioural archetypes, service blueprints, etc.), design and testing.

  • Lead and contribute to develop insights, define, and prioritise opportunity areas, envision concepts.
  • Lead and contribute to create meaningful customer/user feedback loops through build test & learn cycles.
  • Lead and contribute to prioritise MVP features, build a backlog, and create strategic product roadmaps
  • Support and guide the implementation to bring new products to life.

Business/Account Development:

You will collaborate on business development efforts with our BD and Go-to-Market Teams and fellow discipline leaders - crafting approaches, writing proposals, and presenting/pitching to prospective clients.

You will ensure that the projects you lead continue beyond their initial scopes and identify additional opportunities within the client’s organisation.

You will create content for frog’s demand generation activities and establish yourself as a thought leader in your discipline.

Design Leadership:

You are part of the design leadership in your studio and will help cultivate the design culture and team. Specifically:

You will manage direct reports and coach and mentor junior colleagues, providing guidance and support for their growth, and specific and actionable feedback.

You will participate in talent acquisition, either as a hiring manager, or member of hiring teams.

Your home base at Capgemini Invent

You will be joining a vibrant and diverse team of designers at frog. We care for each other and we care about the work that we are doing for our clients. We cover various design disciplines including Interaction Design, Product Design, Service Design, Visual Design, Strategic Design and Design Research.

There are also plenty of development opportunities and global frog hangouts where the latest and greatest is shared across the globe. Lastly, we are a pretty social bunch. We like to go out for lunch or get together and catch up over some drinks after work.


  • A permanent contract immediately and an appropriate salary.
  • Get the future you want. From day one you receive many opportunities to pioneer and develop yourself, including the possibility to follow various trainings. We offer you endless support.
  • 26 vacation days. Fancy extra time off? Then buy some extra.
  • Capgemini contributes to your pension. Additionally, you also have the flexibility to make additional contributions yourself.
  • Work wherever you want on a device of your choice with our connectivity allowance.
  • A fast laptop and a SIM card that you can also use privately.
  • A lease car or NS business card. Or choose to have your travel expenses paid.

Why is this job vacancy a good fit for you?

  • 7-12 years of professional human centred design ‘thinking & doing’ consulting experience with specific experience in one or more areas of the product development lifecycle, for example as a Visual Designer, Interaction Designer, Service Designer, Product Designer, Design Strategist or Experience Designer
  • Proficiency with contemporary research, design and prototyping tools and methods
  • Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs.
  • An outstanding track record as a design leader and contributor for experience strategies, design systems, products, services and customer experiences that delight customers/users and achieve business results.
  • High peer, end-user, or client satisfaction with the work products that you created.
  • Strong leadership and collaboration skills, with the ability to guide high performing teams using persuasion and influence (rather than command and control).
  • Strong presentation and storytelling skills.
  • Willingness to travel for research, project delivery, and client meetings.
  • Business level ability in English and Dutch.
  • For this role it is a must to speak Dutch (at least B2 level) and live in The Netherlands.

It would be a bonus if you had:

  • A university degree in a relevant design, business, technology, or social science discipline
  • Experience working in a variety of organisations (start-up, corporate, agency/consultancy)
  • Academic, professional, or life experience from outside the design field that enriches your perspective as a designer.
  • Published thought leadership, with a track record of presenting and teaching in public forums and a social media presence.
  • A second language (and every additional language is a plus!)

To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.

Breakthrough innovations are not new, but the speed at which these changes happen is. Leading companies act like living organisms and continuously adapt to their changing environment. As Capgemini Invent we enable these organizations to innovate and transform by combining strategy, data science, technology and design. We are an employer with a focus on you and towards the future, where sustainability and diversity and inclusion play the leading role.

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