Human Resources / Talent Acquisition
New York

Human Resources Business Partner

Why join frog?

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. As a leading global creative consultancy that is part of Capgemini Invent, frog challenges the status quo to craft and build transformative human experiences that win hearts and move markets. Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re-invent businesses, drive growth and orchestrate customer-centric transformation. Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet. Our culture is open, flexible, inclusive and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.

What will you be doing?

The role is focused serving as the Sr. Human Resources Business Partner for North America, collaborating with leaders and staff to drive engagement and retention through a great people experience for all frogs. You will partner with the General Manager and other studio leaders, including local Talent Acquisition, to deliver thoughtful and helpful people experience initiatives. In this role, you will:

  • Serve in coach and advisor roles to the business to understand and execute on the levers that drive engagement, foster an inclusive environment, and create a great experience for people working at frog
  • Actively facilitate learning experiences for our talented group of designers, strategists, program managers, technologists, consultants and data scientists
  • Ensure necessary transactional activities and processes are delivered in an efficient, easy to use manner
  • Build collaborative partnerships at all levels within the organization
  • Coordinate with other HR team members to ensure timely and flawless administration of key employee experience touchpoints (HRIS entries, Leave administration, New Hire and Termination paperwork, etc.)
  • Manage employee relations issues through to closure and successful paths forward
  • Mediate feedback conversations where necessary
  • Communicate global and regional HR initiatives, policies, and processes in a timely and confident fashion
  • Facilitate semi-annual talent discussions and calibrations to ensure performance management stays on track and on-going
  • Serve as innovative HR thought leader in your studio and on the global HR team serving ideas for discussion on best practices and new ways of shaping a world-class employee experience
  • Curate the next generation frog experience including initiatives that expand engagement, celebrates passion, and promotes career success

We want you to have:

Knowledge/Background/Experience:

  • BS/BA in Business Management, Organizational Psychology, or 5-7 years of equivalent experience
  • Knowledge and experience with Organizational development, learning & development, design applications, and process excellence
  • Custom service obsessed, with a business focused mindset and savvy
  • Proactive drive for improvement; motivated and inspirational through action
  • Highly comfortable working in ambiguity and quickly able to pivot based on human factors
  • Be comfortable working within a matrix organization

Functional skills:

  • Ability to influence other teams in pursuit of the desired outcome that drives employee experience (LOA, Strategic Headcount Planning, etc.)
  • Ability to adapt in a constantly evolving environment
  • High emotional intelligence and active listening
  • Ability to consistently apply effective process management and project management skills
  • Serves in an objective position when advising and coaching talent and leadership
  • Strong communication skills (both interpersonal and team facilitation)
  • Experience of applying judgment and obtaining results on critical priorities
  • Be a strong collaborator and facilitative leader
  • Understanding of change management principles, leadership, and ability to execute effective change strategies
  • Reliable and consistent judgement that considers the needs of our people, customers, and the business
  • Includes appropriate stakeholders in aligning on strategy and vision before executing HR programs

It would be a bonus if you had:

  • Experience in a consulting services business
  • Strong experience dealing with systems and processes
  • PHR / SPHR Certification