Data & Analytics
Sydney

Associate Director - Customer Data & Analytics

Why join frog?

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. As a leading global creative consultancy that is part of Capgemini Invent, frog challenges the status quo to craft and build transformative human experiences that win hearts and move markets. Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re-invent businesses, drive growth and orchestrate customer-centric transformation. Together we strive to shape a regenerative future that is both sustainable and inclusive for businesses, people and planet. Our culture is open, flexible, inclusive and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.

Why join frog?

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.

 

What will you be doing? 

As an Associate Director – Data Strategy in the frog Customer Data & Analytics team, you will ideate and bring to life what’s next for our clients by combining strategy, technology, data and analytics, and creative design expertise, to solve for customer and business strategy needs. We help our clients create a customer focused organisation using data, analytics, AI / ML, to gain insights and enable better decisions for customer, operations and new product and service offerings. You will embrace a collaborative mindset, and work alongside our clients to elevate data for actionable insights that will create successful customer strategies.

You will demonstrate strong consulting and advisory skillset including analytical capabilities, ability to synthesize content and translate it into sound recommendations and present insights and recommendations to clients. You will be able to translate technical data and analytics solutions / ideas into meaningful business and customer solutions that are easily understood and are relatable. You will understand the importance of business context, and not be afraid to bring forth ideas to reimagine the possible for our clients.

A typical day could look like this….

  • Defining strategies, roadmaps and business cases that solve for our clients most pressing business problems
  • Leading and advising on transformative and first-of-a-kind data-centric initiatives
  • Providing specialist advice to frog and Capgemini clients and teams on best practices and innovative use of data to solve problems
  • Using your knowledge of data technologies, standards and management techniques to inform and underpin projects and delivery

 

What you have:  

  • MBA, relevant Masters degree, or 3-5+ years of relevant experience
  • Strong experience in data architecture, AI, ML, data process consulting and strategy development, with previous hands-on experience
  • Willingness to travel frequently

It would be a bonus if you:

  • Work with business and technology stakeholders to understand vision, assess current state and design future state data and analytics strategy
  • Provide strategic advice on technological solutions with the focus on advanced analytics, data platforms & architecture, data driven business insights and information management, Machine Learning and AI
  • Engaging deeply with C-level executives to define and execute enterprise-wide data strategy programs, as a “trusted advisor” on data strategy related topic

 

Equal Opportunities at frog

frog is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

frog is a global business with teams working across the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.